Meta Support Fails to Hold Their Own Misuse of Policies and Procedures to Account:
Meta Support Fails to Hold Their Own Misuse of Policies and Procedures to Account I have now reached the point where silence speaks louder than policy. After my account was demonetised by Meta over an image they classified as “sexual in nature,” (a chatGPT image falsely categorised as such) I followed the correct process. I asked for transparency. I asked for the legal basis. I asked for accountability. What I received instead was dismissal. Despite repeated, clearly written requests grounded in UK law, Meta support has refused to provide the most basic information required to justify an income-affecting enforcement decision. This is not a misunderstanding. This is not a disagreement over taste or content. This is a failure of governance. What I asked for (reasonably and lawfully) I formally requested: The specific policy provision relied upon to classify the content as sexual Confirmation of whether the demonetisation decision involved automated decision-making, human review, or a com...