Overlooked: the only difference is disability:

I wish I didn't have to do this but it's the reality of being disabled and feedback is important to someone like me.

I felt deflected and gaslit on the call and I still am no further forward as to where I allegedly went wrong.

So I have emailed recruitment and I am giving them an opportunity to explain in detail why I've been overlooked.

It's all anyone can do and no I won't apologise for knowing my skill set nor will I apologise for caring and being driven and determined to the point I feel I deserve more informative feedback.

If they think determination and ingenuity is hostility then that says more about them than it does anyone else and if I was hostile why would I care so much to the point I allowed her to gain an emotional reaction out of me and yet still stay on the phone in the hopes to find out more information.

I'm human and I fix any mistakes.

I genuinely feel they were put off by my disability or else why mention transportation in a negative way? 

I genuinely feel they made a mistake and I'm doing my best to try and figure out as to why they're overlooking me, especially in comparison with past recruitment patterns, the only difference being my disability.

Below is the email I have sent and I have sent it with kindness and an eagerness for nothing other than the truth.

I will give this company the chance to respond before I speak with my job coach or do anything further.

I hate how everything is a fight but I'm fighting for all the RIGHT things, so those with malice in their hearts can judge away, all I ask is you keep your judgements to yourself.

Thanks.

E-mail:

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Hi {name}

After the call yesterday, I slept on it and I'm not entirely happy with how you spoke to me or handled that call.

I've spoken with my job coach and I still don't have any decent feedback to go on in regards to where I went wrong in the interview.

I believe the example of criticism I gave was sufficient and considering I care so much I stayed on the call despite your attitude having me in tears, I feel like I should perhaps have had more information about where I went wrong.

Miscommunication happens it's how it's dealt with that truly counts.

I'm wondering if you have the time, if you could reiterate in writing where I went wrong because I don't actually see the point of wasting my time on another interview, bringing all my files and qualifications and all the job and experiences I've had since 2006, which has ALL the details and I'm actually quite frustrated because all other jobs I applied to prior to the disability in which I interviewed as well as I did for your company, I got. My work and skills speak for themselves.

I just want some extensive feedback if I'm to even consider applying for {company name} again because you even brought up transportation issues as a problem and I had to state that I had already sorted all of that with the access to work scheme. I didn't feel that was entirely fair to be mentioned in a negative way.

I still feel 20 hours is something I'm more than capable of doing and I still am no further forward about the job and where I went wrong so I'm not going to be able to discuss much with my work coach today about it.

You already have more part time positions listed and yet you're overlooking someone who could eventually go on to become a team leader and be a huge asset to the company.

I genuinely feel had I not been disabled I'd have gotten the job, and I don't feel that I've been given a fair opportunity to prove my capabilities.

The feedback on the phone even from yourself was mostly positive and therefore I really don't understand how I could have failed the questions asked when I had all that information there.

I feel I have been overlooked and since I don't have much information to go off of it's hard to shake that without factual proof of where I went wrong and unfortunately you were unwilling to delve as you believed it would give me an unfair advantage in future interviews.

I'm still saddened that {company name} could not see my skills and determination and capabilities and decided to not give me an opportunity to show how I could be an asset to the company and I'm sorry but until I get reasonable feedback I can't put this issue to bed.

Especially with the way you treated me because I simply care and wanted feedback which you took as me being hostile.

I will never apologise for being someone who wants to do better and be better and I don't at this time feel there were any grounds to not take my application further.

Please can you specify specifically why I didn't meet your criteria as I still agree to disagree with you on the fact that I genuinely believe that I did.

I hold no grudges and chalk up the conversation to miscommunication issues but I'm sorry I don't feel you've provided me with sufficient information and I still think I would have been perfect for your company.

Ask the gentleman i listened to calls with, I had an in depth discussion with him on resolution for a problem with a customer he had and I'm more than capable of doing that job at the same time as additional work because I have.

That's just reality.

I also got really good feedback from the roleplay and was defined as one of the few who actually used the notes and I believe I covered all aspects that would be required.

This is something I'm just good at and I have no shame admitting that which is why I'm reaching out to you again today, and there's no rush whatsoever, but I'd love to have detailed feedback in writing.

I was over prepared for the interview and I genuinely do not believe I failed the competency and technical based questions.

I provided an adequate example of receiving criticism, taking it on board, applying it and successfully improving myself from that, so I don't understand the example you have given me as to how I failed with this question.

I genuinely believe you had gotten the wrong idea of me due to how you spoke to me over the phone before I had got upset, and I don't want to pursue a company unless I know where I went wrong. Which I don't believe I went wrong anywhere and as I explained prior to the interview to {company name} directly it's not fair when someone with my skillset is constantly overlooked in modern day, the only difference to compare with my recruitment patterns being the disability.

This email is sent with kindness and open mindedness and no animosity whatsoever, I'm just not satisfied with your feedback or the information, or lack thereof, provided to me yesterday.

I even explained if it was the cups I had my walking stick and handbag or I'd have recycled them and if it's the healthcare which I understand is good for most abled bodied individuals but from a business and fiscal standpoint could be more costly for someone like myself, hence I even declared I'd take the job without the healthcare.

From my perspective, gaining employment should never be this difficult for someone with a disability and I have proven time and time again in my past recruiting patterns, that I am an asset to any company that hires me, so yes, I am concerned about this position and as to the genuine reasons i've been yet again, overlooked.

{company name} really has made a mistake with my application and I want to give you all the opportunity to have another look through my interview and application and rethink it.

Other than that at least provide me with some feedback that's a lot more detailed that "we're rejecting your example of receiving criticism because it was not detailed enough."

That's not a lot to go on and I'm a nice and kind and open minded, self driven and determined individual and I feel I deserve more than that from yourself and the company.

I will successfully go down the sole tradership route if companies continue to overlook my capabilities like this, because there's no point interviewing for positions with all that dedication, information and preparation (along with my vast experiences all in one file, extra curricular experiences, volunteer work, charity work and even creative projects that have been distributed on television and magazines, if it's just going to be overlooked.)

My work and skills speak for themselves to be honest and I genuinely disagree that I failed the interview so please do get back to me with the details I require so I can understand how it is possible for me not to get hired by {company name}.

Thank you for your time.

Kind Regards

S. W.

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