North Tees Hospital - Accessibility:

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Accessibility Review: North Tees Hospital, Stockton



Parking & Blue Badge Issues:

Current signage asks disabled customers to break the law by leaving the clock portion of their Blue Badge in the car and bringing the badge to the security office. This is unnecessary and illegal. A picture of the badge is sufficient, preventing disabled visitors from unnecessary travel and legal risk.


Conflicting signage exists: 

Most signs request the full badge, while one asks for only the clock portion, which could confuse visitors. Clear, consistent instructions are needed.

Charging twice for parking when a badge is forgotten, despite the ParkingEye app showing a free extension, is unfair and adds unnecessary stress to disabled visitors.


Distance & Accessibility Concerns:

The walk to the security office is too long for many disabled visitors, including wheelchair or mobility scooter users. Asking visitors to make two trips (one to fill in forms and another to return the badge) is not accessible. (Wheelchairs and scooters are battery powered.)


Suggestion: 

Allow online forms or a badge photo submission system to reduce physical strain. Battery limitations of mobility devices make multiple treks challenging.


Parking Priorities:

Electric vehicle charging bays are being prioritised over disabled bays. Disabled parking should always take precedence to ensure accessibility.


Overall Recommendation:

North Tees Hospital should review its parking and Blue Badge procedures to align with accessibility best practices and legal requirements. Improvements could include consistent signage, online badge verification, prioritisation of disabled bays, and consideration of mobility limitations for distance travelled on hospital grounds.


Thank you for reading my findings.


Kind Regards 

Sarah Wingfield 

Independent Disability Advocate 


Subject: Sept 2025 - North Tees Hospital, Stockton, UK.


#disabilityinclusion #strongertogether #disability #disabilityawareness #disabilitysupport #disabilityrights

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